:root{--bg: #f5f7f9;--surface: #ffffff;--surface-2: #eef1f5;--surface-3: #e6eaf0;--border: #dfe4ea;--border-strong: #c6ced8;--text: #121820;--text-2: #5a6674;--text-3: #8a95a3;--accent: #0e7c8b;--accent-soft: #def0f3;--accent-text: #0a5c68;--on-accent: #ffffff;--crit: #c93a52;--crit-soft: #fbe7ea;--warn: #b4700f;--danger: #c0392b;--warn-soft: #faefdb;--ok: #2b7d5a;--ok-soft: #e1f2ea;--auto: #6e7a8a;--auto-soft: #eaeef3;--radius: 6px;--shadow: 0 1px 2px rgba(18, 24, 32, .06), 0 4px 12px rgba(18, 24, 32, .05);--mail-bg: #ffffff;--mail-text: #1f1f1f;--mail-border: #e2e2e2;color-scheme:light}@media(prefers-color-scheme:dark){:root:not([data-theme=light]){--bg: #101419;--surface: #171c23;--surface-2: #1e242c;--surface-3: #252c35;--border: #282f39;--border-strong: #3a434f;--text: #e4e9ef;--text-2: #97a2b0;--text-3: #6b7685;--accent: #3aafbf;--accent-soft: #123036;--accent-text: #7fd3df;--on-accent: #08191c;--crit: #e8697f;--crit-soft: #3a1d24;--warn: #d9a03c;--danger: #e5675a;--warn-soft: #352716;--ok: #4fb98a;--ok-soft: #143025;--auto: #8d98a6;--auto-soft: #232a33;--shadow: 0 1px 2px rgba(0, 0, 0, .4), 0 4px 12px rgba(0, 0, 0, .3);color-scheme:dark}}:root[data-theme=dark]{--bg: #101419;--surface: #171c23;--surface-2: #1e242c;--surface-3: #252c35;--border: #282f39;--border-strong: #3a434f;--text: #e4e9ef;--text-2: #97a2b0;--text-3: #6b7685;--accent: #3aafbf;--accent-soft: #123036;--accent-text: #7fd3df;--on-accent: #08191c;--crit: #e8697f;--crit-soft: #3a1d24;--warn: #d9a03c;--danger: #e5675a;--warn-soft: #352716;--ok: #4fb98a;--ok-soft: #143025;--auto: #8d98a6;--auto-soft: #232a33;--shadow: 0 1px 2px rgba(0, 0, 0, .4), 0 4px 12px rgba(0, 0, 0, .3);color-scheme:dark}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{background:var(--bg);color:var(--text);font-family:IBM Plex Sans,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:var(--fs-13);line-height:1.45;-webkit-font-smoothing:antialiased}button{font:inherit;color:inherit;background:none;border:none;padding:0;cursor:pointer}input,select,textarea{font:inherit;color:inherit}:focus-visible{outline:2px solid var(--accent);outline-offset:1px;border-radius:3px}.mono{font-family:IBM Plex Mono,ui-monospace,SFMono-Regular,Menlo,monospace;font-variant-numeric:tabular-nums}.app{height:100%;display:flex;flex-direction:column}.topbar{display:flex;align-items:center;gap:12px;padding:0 16px;height:46px;flex:0 0 auto;background:var(--surface);border-bottom:1px solid var(--border)}.brand{display:flex;align-items:center;gap:8px;font-weight:600;letter-spacing:-.01em}.brand .dot{width:9px;height:9px;border-radius:2px;background:var(--accent);transform:rotate(45deg)}.search{flex:1 1 auto;max-width:400px;position:relative}.search input{width:100%;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius);padding:4px 8px 4px 28px;color:var(--text)}.search input::placeholder{color:var(--text-3)}.search .icon{position:absolute;left:8px;top:50%;transform:translateY(-50%);color:var(--text-3);pointer-events:none;font-size:var(--fs-12)}.kbd{font-family:IBM Plex Mono,monospace;font-size:var(--fs-10);color:var(--text-3);border:1px solid var(--border-strong);border-bottom-width:2px;border-radius:3px;padding:1px 4px;background:var(--surface);white-space:nowrap}.spacer{margin-left:auto}.body-grid{flex:1 1 auto;display:grid;grid-template-columns:208px minmax(0,1fr) 460px;min-height:0}.rail{border-right:1px solid var(--border);background:var(--surface);padding:12px 8px;overflow-y:auto;display:flex;flex-direction:column;gap:16px}.rail-group{display:flex;flex-direction:column;gap:1px}.rail-label{font-size:var(--fs-10);text-transform:uppercase;letter-spacing:.08em;font-weight:600;color:var(--text-3);padding:0 8px 6px}.rail-item{display:flex;align-items:center;gap:8px;width:100%;text-align:left;padding:4px 8px;border-radius:4px;color:var(--text-2)}.rail-item:hover{background:var(--surface-2);color:var(--text)}.rail-item[aria-current=true]{background:var(--accent-soft);color:var(--accent-text);font-weight:600}.rail-item .count{margin-left:auto;font-size:var(--fs-11);color:var(--text-3)}.rail-item[aria-current=true] .count{color:var(--accent-text)}.swatch{width:6px;height:6px;border-radius:50%;flex:0 0 auto}.stats{display:flex;background:var(--surface);border-bottom:1px solid var(--border);overflow-x:auto;flex:0 0 auto}.stat{padding:8px 16px;border-right:1px solid var(--border);white-space:nowrap;flex:0 0 auto}.stat:last-child{border-right:none}.stat .k{font-size:var(--fs-10);text-transform:uppercase;letter-spacing:.07em;color:var(--text-3);font-weight:600}.stat .v{font-size:var(--fs-16);font-weight:600;letter-spacing:-.02em;margin-top:1px}.stat .v.crit{color:var(--crit)}.stat .v.muted{color:var(--text-2)}.queue{display:flex;flex-direction:column;min-width:0;min-height:0;background:var(--bg)}.tabs{display:flex;gap:2px;padding:8px 12px;overflow-x:auto;align-items:center;flex:0 0 auto}.tab{font-size:var(--fs-12);font-weight:500;padding:4px 8px;border-radius:4px;color:var(--text-2);white-space:nowrap;flex:0 0 auto}.tab:hover{background:var(--surface-2);color:var(--text)}.tab[aria-selected=true]{background:var(--surface-3);color:var(--text);font-weight:600}.bulkbar{display:flex;align-items:center;gap:8px;padding:8px 12px;background:var(--accent-soft);border-block:1px solid var(--border);flex-wrap:wrap;flex:0 0 auto}.bulkbar .n{font-weight:600;color:var(--accent-text);font-size:var(--fs-12)}.btn{font-size:var(--fs-11);font-weight:500;padding:4px 8px;border-radius:4px;border:1px solid var(--border-strong);background:var(--surface);color:var(--text);white-space:nowrap}.btn:hover:not(:disabled){background:var(--surface-2)}.btn:disabled{opacity:.5;cursor:default}.btn.primary{background:var(--accent);border-color:var(--accent);color:var(--on-accent)}.btn.primary:hover:not(:disabled){background:var(--accent);opacity:.9}select.btn{padding:4px 6px}.list{overflow-y:auto;flex:1 1 auto;padding:0 12px 16px;display:flex;flex-direction:column;gap:4px}.row{display:grid;grid-template-columns:3px 22px minmax(0,1fr) auto;gap:0 8px;align-items:center;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;text-align:left;width:100%;flex-shrink:0;transition:border-color .1s ease,background .1s ease}.row:hover{border-color:var(--border-strong)}.row[data-selected=true]{border-color:var(--accent);background:var(--accent-soft)}.row[data-pending=true]{opacity:.55}.row .stripe{align-self:stretch}.row .cb{display:grid;place-items:center}.rmain{display:block;padding:8px 0;min-width:0}.rtop{display:flex;align-items:center;gap:6px;min-width:0}.rsubj{font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0}.rsub{display:flex;align-items:center;gap:8px;margin-top:4px;min-width:0}.rsnip{flex:1 1 auto;min-width:0;font-size:var(--fs-12);color:var(--text-3);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.requester{flex:0 1 auto;min-width:0;font-size:var(--fs-12);color:var(--text-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:190px}.rmeta{display:flex;align-items:center;gap:8px;padding:8px 12px 8px 0;flex:0 0 auto}.tid{font-size:var(--fs-11);color:var(--text-3);white-space:nowrap}.ago{font-size:var(--fs-11);color:var(--text-3);width:42px;text-align:right;flex:0 0 auto}.av{width:20px;height:20px;border-radius:50%;display:grid;place-items:center;font-size:var(--fs-10);font-weight:600;background:var(--surface-3);color:var(--text-2);flex:0 0 auto}.av.none{background:transparent;border:1px dashed var(--border-strong);color:var(--text-3)}.detail{border-left:1px solid var(--border);background:var(--surface);overflow-y:auto;display:flex;flex-direction:column;min-width:0}.dhead{padding:12px 16px;border-bottom:1px solid var(--border);position:sticky;top:0;background:var(--surface);z-index:3}.deyebrow{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-bottom:6px}.dsubj{font-size:var(--fs-16);font-weight:600;letter-spacing:-.015em;line-height:1.28;margin:0;text-wrap:balance}.dactions{display:flex;gap:6px;margin-top:12px;flex-wrap:wrap}.dmeta{display:grid;grid-template-columns:auto minmax(0,1fr);gap:4px 12px;padding:12px 16px;border-bottom:1px solid var(--border);font-size:var(--fs-12);align-items:baseline;margin:0}.dmeta dt{color:var(--text-3);font-size:var(--fs-11)}.dmeta dd{margin:0;min-width:0;overflow-wrap:anywhere}.section{padding:12px 16px;border-bottom:1px solid var(--border)}.section h3{font-size:var(--fs-10);text-transform:uppercase;letter-spacing:.07em;color:var(--text-3);margin:0 0 8px;font-weight:600;display:flex;align-items:center;gap:8px}.msg{border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;margin-bottom:8px;flex-shrink:0}.msg:last-child{margin-bottom:0}.msgh{display:flex;align-items:center;gap:8px;padding:8px 12px;background:var(--surface-2);border-bottom:1px solid var(--border);width:100%;text-align:left}.msg.outbound .msgh{background:var(--accent-soft);border-bottom-color:var(--accent)}.msgh .who{font-size:var(--fs-12);font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0}.msgh .when{margin-left:auto;font-size:var(--fs-11);color:var(--text-3);flex:0 0 auto}.blocked{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:6px 12px;background:var(--warn-soft);border-bottom:1px solid var(--border);font-size:var(--fs-11);color:var(--text-2)}.blocked .lead{font-weight:600;color:var(--warn)}.mail-frame{display:block;width:100%;border:0;background:var(--mail-bg)}.mail-text{background:var(--mail-bg);color:var(--mail-text);padding:12px;font-family:IBM Plex Mono,monospace;font-size:var(--fs-12);line-height:1.55;white-space:pre-wrap;overflow-x:auto;margin:0}.collapse-btn{display:inline-flex;align-items:center;justify-content:center;height:16px;padding:0 8px;border-radius:8px;background:var(--surface-3);color:var(--text-2);font-size:var(--fs-11);letter-spacing:1px;line-height:1;margin:8px 12px}.collapse-btn:hover{background:var(--border-strong)}.atts{padding:8px 12px;border-top:1px solid var(--border);background:var(--surface-2)}.atts-h{font-size:var(--fs-10);text-transform:uppercase;letter-spacing:.07em;font-weight:600;color:var(--text-3);margin-bottom:8px}.att-strip{display:flex;gap:8px;flex-wrap:wrap}.att{display:flex;align-items:center;gap:8px;padding:4px 8px;border:1px solid var(--border);border-radius:5px;background:var(--surface);min-width:0;text-decoration:none;color:inherit}.att:hover{border-color:var(--border-strong)}.att .ic{width:25px;height:25px;border-radius:4px;display:grid;place-items:center;font-size:var(--fs-10);font-weight:700;color:#fff;flex:0 0 auto;background:var(--auto)}.att .fn{font-size:var(--fs-12);font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:180px}.att .fs{font-size:var(--fs-10);color:var(--text-3)}.ev{display:flex;gap:8px;font-size:var(--fs-12);padding:4px 0;border-bottom:1px solid var(--border)}.ev:last-child{border-bottom:none}.ev .t{color:var(--text-3);white-space:nowrap;flex:0 0 auto}.ev .k{font-weight:600;white-space:nowrap;flex:0 0 auto}.ev .d{color:var(--text-2);min-width:0;overflow-wrap:anywhere}.empty{padding:40px 20px;text-align:center;color:var(--text-3);font-size:var(--fs-12)}.error{margin:12px;padding:12px;background:var(--crit-soft);border:1px solid var(--crit);border-radius:var(--radius);font-size:var(--fs-12);color:var(--text)}.skeleton{background:linear-gradient(90deg,var(--surface-2),var(--surface-3),var(--surface-2));background-size:200% 100%;animation:shimmer 1.2s linear infinite;border-radius:var(--radius);height:46px;flex-shrink:0}@keyframes shimmer{to{background-position:-200% 0}}@media(max-width:1240px){.body-grid{grid-template-columns:minmax(0,1fr) 420px!important}.rail,.resizer{display:none}}@media(max-width:900px){.body-grid{grid-template-columns:minmax(0,1fr)!important}.detail,.rmeta .tid,.requester{display:none}}@media(prefers-reduced-motion:reduce){*{transition:none!important;animation:none!important}}.fullscreen-layer{position:fixed;top:0;right:0;bottom:0;left:0;z-index:50;background:#1218206b;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);display:flex;align-items:center;justify-content:center;padding:28px;animation:layer-in .12s ease-out}:root[data-theme=dark] .fullscreen-layer{background:#0009}@media(prefers-color-scheme:dark){:root:not([data-theme=light]) .fullscreen-layer{background:#0009}}@keyframes layer-in{0%{opacity:0}}.detail.fullscreen{border:1px solid var(--border-strong);border-radius:10px;width:100%;max-width:1080px;height:100%;box-shadow:0 18px 50px #0000004d;animation:panel-in .14s ease-out}@keyframes panel-in{0%{transform:scale(.985);opacity:.6}}.detail.fullscreen .section{padding:16px 28px}.detail.fullscreen .dhead{padding:16px 28px 12px;border-radius:10px 10px 0 0}.detail.fullscreen .dmeta{padding:12px 28px;grid-template-columns:auto minmax(0,1fr) auto minmax(0,1fr)}.detail.fullscreen .dsubj{font-size:var(--fs-20)}.detail.fullscreen .composer{margin:16px 28px 24px}.composer{margin:12px 16px 20px;border:1px solid var(--border-strong);border-radius:var(--radius);background:var(--surface);overflow:hidden;flex-shrink:0}.comp-as{display:flex;align-items:center;gap:8px;padding:8px 12px;flex-wrap:wrap;background:var(--accent-soft);border-bottom:1px solid var(--border);font-size:var(--fs-11);color:var(--accent-text)}.comp-seen{margin-left:auto;opacity:.8}.comp-box{display:block;width:100%;border:none;background:var(--surface);padding:12px;min-height:120px;font-size:var(--fs-13);line-height:1.55;resize:vertical;font-family:inherit}.comp-box::placeholder{color:var(--text-3)}.comp-foot{display:flex;align-items:center;gap:8px;padding:8px 12px;border-top:1px solid var(--border);background:var(--surface-2);flex-wrap:wrap}@media(max-width:900px){.detail.fullscreen .section,.detail.fullscreen .dhead,.detail.fullscreen .dmeta{padding-inline:16px}.detail.fullscreen .dmeta{grid-template-columns:auto minmax(0,1fr)}.detail.fullscreen .composer{margin-inline:16px}}.assignee{position:relative}.assignee-chips{display:flex;align-items:center;gap:4px;flex-wrap:wrap}.assignee-chips .chip{display:inline-flex;align-items:center;gap:4px;padding:2px 4px 2px 2px;border:1px solid var(--border);border-radius:11px;background:var(--surface-2);font-size:var(--fs-12);white-space:nowrap}.assignee-chips .chip .av{width:17px;height:17px;font-size:var(--fs-10);background:var(--accent-soft);color:var(--accent-text)}.chip-x{color:var(--text-3);font-size:var(--fs-10);padding:0 4px;line-height:1;border-radius:8px}.chip-x:hover{color:var(--crit);background:var(--crit-soft)}.chip-add{font-size:var(--fs-11);padding:2px 8px;border-radius:11px;border:1px dashed var(--border-strong);color:var(--text-2)}.chip-add:hover{border-style:solid;background:var(--surface-2);color:var(--text)}.assignee .unassigned{color:var(--warn);font-size:var(--fs-12)}.assignee-menu{position:absolute;top:calc(100% + 5px);left:0;z-index:20;min-width:234px;max-height:264px;overflow-y:auto;background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--radius);box-shadow:var(--shadow);padding:4px}.assignee-opt{display:flex;align-items:center;gap:8px;width:100%;text-align:left;padding:4px 8px;border-radius:4px;font-size:var(--fs-12)}.assignee-opt:hover{background:var(--surface-2)}.assignee-opt[aria-selected=true]{background:var(--accent-soft)}.assignee-opt .tick{width:13px;color:var(--accent-text);font-size:var(--fs-11);flex:0 0 auto}.assignee-opt .av{width:19px;height:19px;font-size:var(--fs-10)}.assignee-opt .nm{flex:1 1 auto;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.assignee-opt .rl{font-size:var(--fs-10);color:var(--text-3);text-transform:uppercase;letter-spacing:.05em}.assignee-clear{display:block;width:100%;text-align:left;margin-top:4px;padding:6px 8px;border-top:1px solid var(--border);font-size:var(--fs-11);color:var(--text-2);border-radius:0 0 4px 4px}.assignee-clear:hover{background:var(--crit-soft);color:var(--crit)}.composer.dragging{border-color:var(--accent);box-shadow:inset 0 0 0 2px var(--accent-soft)}.comp-tools{display:flex;align-items:center;gap:2px;padding:4px 8px;border-bottom:1px solid var(--border);background:var(--surface);flex-wrap:wrap}.ttool{min-width:26px;height:24px;display:grid;place-items:center;border-radius:4px;color:var(--text-2);font-size:var(--fs-12);padding:0 4px}.ttool:hover{background:var(--surface-2);color:var(--text)}.tsep{width:1px;height:16px;background:var(--border);margin:0 4px}.comp-hint{font-size:var(--fs-11);color:var(--text-3)}.comp-box:empty:before{content:attr(data-placeholder);color:var(--text-3);pointer-events:none}.comp-box{min-height:130px;max-height:420px;overflow-y:auto;padding:12px;font-size:var(--fs-13);line-height:1.55;outline:none}.comp-box img{max-width:100%;height:auto;border-radius:4px;margin:4px 0}.comp-box a{color:var(--accent-text)}.comp-box ul,.comp-box ol{margin:0 0 12px;padding-left:24px}.comp-atts{display:flex;gap:6px;flex-wrap:wrap;padding:8px 12px;border-top:1px solid var(--border);background:var(--surface-2)}.att-chip{display:inline-flex;align-items:center;gap:8px;padding:4px 6px 4px 4px;border:1px solid var(--border);border-radius:5px;background:var(--surface);font-size:var(--fs-12);max-width:260px}.att-chip .ic{width:22px;height:22px;border-radius:3px;display:grid;place-items:center;font-size:var(--fs-10);font-weight:700;color:#fff;background:var(--auto);flex:0 0 auto}.att-chip .fn{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.att-chip .fs{color:var(--text-3);font-size:var(--fs-10);flex:0 0 auto}.resizer{position:relative;cursor:col-resize;background:var(--border);background-clip:content-box;border-inline:2.5px solid transparent;touch-action:none}.resizer:hover,.resizer:focus-visible{background-color:var(--accent);outline:none}.resizer-grip{position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);width:3px;height:26px;border-radius:2px;background:var(--border-strong);opacity:0;transition:opacity .12s ease}.resizer:hover .resizer-grip,.resizer:focus-visible .resizer-grip{opacity:1;background:var(--accent)}.body-grid.resizing iframe,.body-grid.resizing .detail{pointer-events:none}.body-grid.resizing .resizer{background-color:var(--accent)}.rules{grid-column:2 / -1;display:grid;grid-template-columns:minmax(340px,440px) minmax(0,1fr);min-height:0;overflow:hidden}.rules-list{border-right:1px solid var(--border);overflow-y:auto;padding:12px;background:var(--surface)}.rule-editor{overflow-y:auto;padding:12px 20px 28px;display:flex;flex-direction:column;gap:12px}.rules-head{display:flex;align-items:center;gap:12px;margin-bottom:12px}.rules-head h2{font-size:var(--fs-14);font-weight:600;margin:0;flex:1 1 auto}.rules-note{font-size:var(--fs-12);color:var(--text-3);margin:0 0 12px;line-height:1.5}.rule-row{display:flex;align-items:center;gap:8px;padding:8px;border:1px solid var(--border);border-radius:var(--radius);margin-bottom:4px;background:var(--surface)}.rule-row:hover{border-color:var(--border-strong)}.rule-row.active{border-color:var(--accent);background:var(--accent-soft)}.rule-main{flex:1 1 auto;min-width:0;text-align:left}.rule-name{display:block;font-size:var(--fs-13);font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.rule-sub{display:block;font-size:var(--fs-11);color:var(--text-3);margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.rule-meta{display:flex;align-items:center;gap:6px;flex:0 0 auto}.rule-meta .pos{font-size:var(--fs-10);color:var(--text-3)}.toggle{width:30px;height:17px;border-radius:9px;background:var(--surface-3);border:1px solid var(--border-strong);position:relative;flex:0 0 auto;transition:background .12s ease}.toggle.on{background:var(--ok);border-color:var(--ok)}.toggle .knob{position:absolute;top:1px;left:1px;width:13px;height:13px;border-radius:50%;background:var(--surface);transition:transform .12s ease}.toggle.on .knob{transform:translate(13px)}.fld{display:flex;flex-direction:column;gap:4px}.fld.inline{flex-direction:row;align-items:center;gap:8px}.fld>span{font-size:var(--fs-10);text-transform:uppercase;letter-spacing:.07em;font-weight:600;color:var(--text-3)}.fld input,.fld-group input,.cond input{background:var(--surface);border:1px solid var(--border);border-radius:4px;padding:4px 8px;color:var(--text);font-size:var(--fs-13);min-width:0}.fld.inline input{width:74px}.fld-group{border:1px solid var(--border);border-radius:var(--radius);padding:12px;background:var(--surface);display:flex;flex-direction:column;gap:8px}.fld-head{display:flex;align-items:center;gap:8px}.fld-head>span{font-size:var(--fs-10);text-transform:uppercase;letter-spacing:.07em;font-weight:600;color:var(--text-3)}.cond{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.cond input{flex:1 1 160px}.cond select{flex:0 0 auto;max-width:190px}.fld-row{display:flex;align-items:center;gap:16px;flex-wrap:wrap}.check{display:flex;align-items:center;gap:8px;font-size:var(--fs-12);color:var(--text-2)}.dryrun{border:1px solid var(--border-strong);border-radius:var(--radius);background:var(--surface-2);overflow:hidden}.dry-head{display:flex;align-items:center;gap:8px;padding:8px 12px;border-bottom:1px solid var(--border);background:var(--surface)}.dry-head>span:first-child{font-size:var(--fs-10);text-transform:uppercase;letter-spacing:.07em;font-weight:600;color:var(--text-3)}.dry-score{margin-left:auto;font-size:var(--fs-12);color:var(--text-2)}.dry-warn{padding:8px 12px;font-size:var(--fs-12);background:var(--crit-soft);color:var(--text);border-bottom:1px solid var(--border);line-height:1.5}.dry-warn.subtle{background:var(--warn-soft);color:var(--text-2)}.dry-hits{max-height:300px;overflow-y:auto;padding:4px 0}.dry-hit{display:flex;align-items:center;gap:8px;padding:4px 12px;font-size:var(--fs-12);border-bottom:1px solid var(--border)}.dry-hit:last-child{border-bottom:none}.dry-subj{flex:1 1 auto;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.dry-from{color:var(--text-3);font-size:var(--fs-11);max-width:190px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:0 0 auto}.editor-foot{display:flex;align-items:center;gap:12px;flex-wrap:wrap}@media(max-width:1100px){.rules{grid-template-columns:minmax(0,1fr)}.rules-list{display:none}}.apply-now{border:1px solid var(--warn);border-radius:var(--radius);background:var(--warn-soft);overflow:hidden}.apply-head{display:flex;align-items:center;gap:16px;flex-wrap:wrap;padding:8px 12px;border-bottom:1px solid var(--border)}.apply-head>span:first-child{font-size:var(--fs-10);text-transform:uppercase;letter-spacing:.07em;font-weight:600;color:var(--warn)}.apply-head .check{margin-left:auto;font-size:var(--fs-12)}.apply-note{margin:0;padding:8px 12px 0;font-size:var(--fs-12);color:var(--text-2);line-height:1.5}.apply-foot{display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:8px 12px 12px}.apply-result{padding:8px 12px;border-top:1px solid var(--border);background:var(--ok-soft);font-size:var(--fs-12);line-height:1.5}.apply-sample{margin-top:6px;color:var(--text-2);max-height:130px;overflow-y:auto}.apply-sample>div{padding:2px 0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.admin{grid-column:2 / -1;display:flex;flex-direction:column;min-height:0;overflow:hidden}.admin-tabs{display:flex;gap:2px;padding:12px 20px 8px;border-bottom:1px solid var(--border);flex:0 0 auto}.admin-body{overflow-y:auto;padding:16px 20px 32px}.admin-pane{max-width:940px;display:flex;flex-direction:column;gap:12px}.admin-h3{font-size:var(--fs-13);font-weight:600;margin:20px 0 0}.admin-row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.admin-row input{flex:1 1 240px;background:var(--surface);border:1px solid var(--border);border-radius:4px;padding:6px 8px;color:var(--text);font-size:var(--fs-13)}.admin-table{width:100%;border-collapse:collapse;font-size:var(--fs-13)}.admin-table th{text-align:left;font-size:var(--fs-10);text-transform:uppercase;letter-spacing:.07em;color:var(--text-3);font-weight:600;padding:6px 8px;border-bottom:1px solid var(--border)}.admin-table td{padding:8px;border-bottom:1px solid var(--border);vertical-align:middle}.admin-table tr.revoked{opacity:.5}.dim{color:var(--text-3)}.cust-card{border:1px solid var(--border);border-radius:var(--radius);padding:12px;background:var(--surface);display:flex;flex-direction:column;gap:8px}.cust-head{display:flex;align-items:center;gap:12px}.dom-list{display:flex;gap:6px;flex-wrap:wrap;align-items:center;font-size:var(--fs-12)}.dom-list .chip{display:inline-flex;align-items:center;gap:4px;padding:2px 4px 2px 8px;border:1px solid var(--border);border-radius:11px;background:var(--surface-2);font-size:var(--fs-11)}.unmatched{border:1px solid var(--border);border-radius:var(--radius);overflow:hidden}.unmatched-row{display:flex;align-items:center;gap:8px;padding:6px 12px;font-size:var(--fs-12);border-bottom:1px solid var(--border);background:var(--surface)}.unmatched-row:last-child{border-bottom:none}.fresh-key{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:12px;border:1px solid var(--ok);background:var(--ok-soft);border-radius:var(--radius);font-size:var(--fs-12)}.fresh-key code{flex:1 1 320px;background:var(--surface);border:1px solid var(--border);border-radius:4px;padding:4px 8px;font-size:var(--fs-12);overflow-wrap:anywhere}.sla-grid{display:flex;gap:24px;flex-wrap:wrap}.sla-grid .fld.inline input{width:92px}.sla-hours{display:flex;align-items:center;gap:16px;flex-wrap:wrap;padding-top:8px;border-top:1px solid var(--border)}.sla-hours .fld.inline input{width:108px}.day-pills{display:inline-flex;gap:4px}.day-pill{font-size:var(--fs-10);padding:2px 6px;border-radius:3px;border:1px solid var(--border);background:var(--surface-2);color:var(--text-3)}.day-pill.on{background:var(--accent-soft);border-color:var(--accent);color:var(--accent-text);font-weight:600}.savefilter{position:relative;flex:0 0 auto}.savefilter-pop{position:absolute;top:calc(100% + 6px);right:0;z-index:30;width:262px;background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--radius);box-shadow:var(--shadow);padding:12px;display:flex;flex-direction:column;gap:8px}.savefilter-pop input[type=text],.savefilter-pop input:not([type]){width:100%;background:var(--surface);border:1px solid var(--border);border-radius:4px;padding:4px 8px;color:var(--text);font-size:var(--fs-13)}.saved-row{display:flex;align-items:center}.saved-row .rail-item{flex:1 1 auto;min-width:0}.saved-del{opacity:0;flex:0 0 auto;padding:0 6px}.saved-row:hover .saved-del{opacity:1}.status-head,.status-row{display:grid;grid-template-columns:30px minmax(120px,1fr) 118px auto 62px auto 42px;gap:8px;align-items:center}.status-head{font-size:var(--fs-10);text-transform:uppercase;letter-spacing:.07em;color:var(--text-3);font-weight:600;padding:0 8px 4px;border-bottom:1px solid var(--border)}.status-row{padding:6px 8px;border-bottom:1px solid var(--border);background:var(--surface)}.status-row.retired{opacity:.55}.status-swatch{width:26px;height:26px;padding:0;border:1px solid var(--border);border-radius:4px;background:none;cursor:pointer}.status-name{background:transparent;border:1px solid transparent;border-radius:4px;padding:4px 8px;color:var(--text);font-size:var(--fs-13);font-weight:500;min-width:0}.status-name:hover,.status-name:focus{border-color:var(--border);background:var(--surface-2)}.status-roles{display:inline-flex;gap:4px}.status-count{text-align:right;font-size:var(--fs-12)}.migrate-box{background:var(--surface);border:1px solid var(--border-strong);border-radius:10px;padding:20px;max-width:420px;width:100%;box-shadow:var(--shadow);align-self:center}.migrate-box h3{margin:0 0 8px;font-size:var(--fs-14)}.rail-label{display:flex;align-items:center;gap:6px}.rail-add{margin-left:auto;width:17px;height:17px;display:grid;place-items:center;border-radius:3px;color:var(--text-3);font-size:var(--fs-13);line-height:1}.rail-add:hover{background:var(--surface-3);color:var(--text)}.rail-empty{padding:4px 8px;font-size:var(--fs-11);color:var(--text-3);font-style:italic}.queue-row{display:flex;align-items:center}.queue-row .rail-item{flex:1 1 auto;min-width:0}.queue-edit{opacity:0;flex:0 0 auto;padding:0 4px;color:var(--text-3);font-size:var(--fs-12)}.queue-row:hover .queue-edit{opacity:1}.queue-edit:hover{color:var(--accent)}.queue-editor{background:var(--surface);border:1px solid var(--border-strong);border-radius:10px;padding:20px;width:100%;max-width:620px;max-height:calc(100vh - 52px);overflow-y:auto;box-shadow:var(--shadow);align-self:center;display:flex;flex-direction:column;gap:12px}.queue-editor .fld input,.queue-editor .cond input{background:var(--surface);border:1px solid var(--border);border-radius:4px;padding:4px 8px;color:var(--text);font-size:var(--fs-13)}.queue-editor .fld input{width:100%}.queue-editor .cond input{flex:1 1 200px}.status-picks{display:flex;gap:4px;flex-wrap:wrap}.queue-preview{padding:8px 12px;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface-2);font-size:var(--fs-12);line-height:1.5}.rules-note.warn{color:var(--warn);font-weight:500}.cust-head .status-name{flex:1 1 auto;min-width:0;font-size:var(--fs-13);font-weight:600}.sidebar-toggle{margin-left:auto;gap:6px;font-size:var(--fs-11);color:var(--text-3);white-space:nowrap}.seg{display:inline-flex;border:1px solid var(--border-strong);border-radius:4px;overflow:hidden}.seg-opt{font-size:var(--fs-10);font-weight:600;letter-spacing:.03em;padding:4px 12px;color:var(--text-3);background:var(--surface)}.seg-opt+.seg-opt{border-left:1px solid var(--border)}.seg-opt:hover:not(.on){background:var(--surface-2);color:var(--text)}.seg-opt.on{background:var(--accent-soft);color:var(--accent-text);cursor:default}.recipients{padding:8px 12px;border-bottom:1px solid var(--border);background:var(--surface);font-size:var(--fs-11);display:flex;flex-direction:column;gap:2px}.recipients>div{display:flex;gap:8px;min-width:0}.recipients .rk{flex:0 0 62px;color:var(--text-3);text-transform:uppercase;letter-spacing:.05em;font-size:var(--fs-10);padding-top:1px}.recipients .rv{flex:1 1 auto;min-width:0;color:var(--text-2);font-size:var(--fs-11);overflow-wrap:anywhere}.reply-mode{display:flex;align-items:center;gap:8px;padding:8px 12px;border-bottom:1px solid var(--border);background:var(--surface);flex-wrap:wrap;font-size:var(--fs-11)}.reply-to{color:var(--text-2);min-width:0;overflow-wrap:anywhere}.reply-to .rk{color:var(--text-3);text-transform:uppercase;letter-spacing:.05em;font-size:var(--fs-10);margin-right:4px}.search-screen{grid-column:2 / -1;display:grid;grid-template-columns:290px minmax(0,1fr);min-height:0;overflow:hidden}.search-filters{border-right:1px solid var(--border);background:var(--surface);padding:16px;overflow-y:auto;display:flex;flex-direction:column;gap:12px}.search-filters .fld input,.search-filters .fld select{width:100%;background:var(--surface);border:1px solid var(--border);border-radius:4px;padding:4px 8px;color:var(--text);font-size:var(--fs-13)}.search-filters .fld.inline input{width:auto;flex:1 1 auto}.search-results{overflow-y:auto;padding:0 0 24px}.search-summary{position:sticky;top:0;z-index:2;display:flex;align-items:baseline;gap:6px;padding:12px 16px;border-bottom:1px solid var(--border);background:var(--bg);font-size:var(--fs-12)}.results-table{width:100%;border-collapse:collapse;font-size:var(--fs-12)}.results-table th{text-align:left;font-size:var(--fs-10);text-transform:uppercase;letter-spacing:.07em;color:var(--text-3);font-weight:600;padding:8px 12px;border-bottom:1px solid var(--border);position:sticky;top:41px;background:var(--bg)}.results-table td{padding:8px 12px;border-bottom:1px solid var(--border);vertical-align:middle}.results-table tbody tr{cursor:pointer}.results-table tbody tr:hover{background:var(--surface-2)}.nowrap{white-space:nowrap}.subject-cell{max-width:420px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}@media(max-width:1100px){.search-screen{grid-template-columns:minmax(0,1fr)}.search-filters{border-right:none;border-bottom:1px solid var(--border)}}.crash{margin:16px;padding:16px;border:1px solid var(--warn);background:var(--warn-soft);border-radius:6px;display:flex;flex-direction:column;gap:8px;color:var(--text)}.crash.full{max-width:560px;margin:15vh auto}.crash code{font-size:var(--fs-12);color:var(--text-2);white-space:pre-wrap;word-break:break-word}.crash-actions{display:flex;gap:8px}.rail>*,.list>*,.detail>*,.rule-editor>*,.queue-editor>*,.search-filters>*{flex-shrink:0}.group-scope{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-top:8px;padding:6px 12px;border-radius:4px;font-size:var(--fs-12);border:1px solid var(--border);background:var(--surface-2);color:var(--text-2)}.group-scope.all{border-color:var(--warn);background:var(--warn-soft);color:var(--text)}.group-scope .linkish{margin-left:auto;background:none;border:none;padding:0;font:inherit;font-weight:600;color:var(--accent-text);text-decoration:underline;cursor:pointer}.rsub .rsnip{flex:1 1 0}.rsub .requester{display:inline-flex;flex:0 1 auto;min-width:0;max-width:340px;overflow:hidden}.requester .local{flex:0 1 auto;min-width:3ch;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.requester .domain{flex:0 0 auto;white-space:nowrap}.cust-layout{display:grid;grid-template-columns:minmax(220px,280px) minmax(0,1fr);gap:20px;align-items:start;max-width:1200px}.cust-list{position:sticky;top:0;max-height:calc(100vh - 150px);overflow-y:auto;display:flex;flex-direction:column;gap:8px;padding-right:4px}.cust-list>*{flex-shrink:0}.cust-list .admin-row input{flex:1 1 auto;min-width:0}.cust-filter{width:100%}.cust-items{display:flex;flex-direction:column;gap:4px}.cust-item{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:1px 8px;text-align:left;padding:8px 12px;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface);color:var(--text);cursor:pointer}.cust-item:hover{border-color:var(--border-strong)}.cust-item.on{border-color:var(--accent);background:var(--accent-soft)}.cust-item.inactive .cust-item-name{color:var(--text-3)}.cust-item-name{font-size:var(--fs-13);font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.cust-item-count{font-size:var(--fs-11);color:var(--text-3);align-self:center}.cust-item-meta{grid-column:1 / -1;font-size:var(--fs-11);color:var(--text-3)}.cust-item.unattributed{margin-top:6px;border-style:dashed}.cust-empty{padding:8px 2px;font-size:var(--fs-12)}.cust-detail{min-width:0}.cust-detail .admin-pane{max-width:none}.cust-detail-head{display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding-bottom:12px;border-bottom:1px solid var(--border)}.cust-detail-name{font-size:var(--fs-16);font-weight:600;min-width:200px;flex:1 1 260px}.cust-section{display:flex;flex-direction:column;gap:8px}.cust-section .admin-h3{margin-top:6px}.contact-list{display:flex;flex-direction:column;border:1px solid var(--border);border-radius:var(--radius);overflow:hidden}.contact-row{display:flex;align-items:center;gap:12px;padding:6px 12px;font-size:var(--fs-12);background:var(--surface);border-bottom:1px solid var(--border)}.contact-row:last-child{border-bottom:none}.contact-row .chip-x{margin-left:auto}.contact-preview{font-size:var(--fs-12);padding:8px 12px;border-radius:var(--radius);border:1px solid var(--border);background:var(--surface-2);color:var(--text-2)}.contact-preview.warn{border-color:var(--warn);background:var(--warn-soft);color:var(--text)}.contact-preview.bad{border-color:var(--danger, #c0392b);color:var(--text)}@media(max-width:760px){.cust-layout{grid-template-columns:minmax(0,1fr)}.cust-list{position:static;max-height:none}}.dialog-layer{z-index:100}.dialog-box{background:var(--surface);border:1px solid var(--border-strong);border-radius:10px;padding:20px;max-width:440px;width:100%;box-shadow:var(--shadow);display:flex;flex-direction:column;gap:12px}.dialog-box h3{margin:0;font-size:var(--fs-14);line-height:1.4}.dialog-message{font-size:var(--fs-13);line-height:1.5;color:var(--text-2)}.dialog-message p{margin:0 0 6px}.dialog-message p:last-child{margin-bottom:0}.dialog-input{width:100%}.dialog-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:4px}.dialog-actions .btn{font-size:var(--fs-12);padding:4px 12px}.btn.danger{background:var(--danger);border-color:var(--danger);color:#fff}.btn.danger:hover{filter:brightness(1.08)}.rules-search{display:flex;align-items:center;gap:8px;margin-bottom:8px}.rules-search input{flex:1 1 auto;min-width:0}.rules-search .mono{font-size:var(--fs-11);white-space:nowrap}.empty .linkish{background:none;border:none;padding:0;font:inherit;color:var(--accent-text);text-decoration:underline;cursor:pointer}.status-head,.status-row{grid-template-columns:30px minmax(120px,1fr) 118px 196px 186px 56px 62px 42px}.status-roles{flex-wrap:nowrap}.status-move{display:flex;justify-content:flex-end}.sla-detail{display:flex;flex-direction:column;gap:4px}.sla-head{display:flex;align-items:center;gap:6px;flex-wrap:wrap;font-weight:600}.sla-line{display:flex;gap:8px;font-size:var(--fs-12);line-height:1.45}.sla-k{flex:0 0 96px;color:var(--text-3)}.sla-line.met>span:last-child{color:var(--ok)}.sla-line.soon>span:last-child{color:var(--warn);font-weight:600}.sla-line.over>span:last-child{color:var(--danger);font-weight:600}.sla-line.paused>span:last-child{color:var(--text-2);font-style:italic}:root{--fs-10: 10px;--fs-11: 11px;--fs-12: 12px;--fs-13: 13px;--fs-14: 14px;--fs-16: 16px;--fs-20: 20px;--sp-1: 4px;--sp-2: 8px;--sp-3: 12px;--sp-4: 16px;--sp-5: 20px;--sp-6: 24px}.badge{display:inline-flex;align-items:center;gap:4px;font-size:var(--fs-11);font-weight:600;line-height:1.4;padding:1px 6px;border-radius:4px;border:1px solid transparent;white-space:nowrap;max-width:100%;flex:0 0 auto}.badge.sm{font-size:var(--fs-10);padding:0 4px}.badge.upper{text-transform:uppercase;letter-spacing:.04em;font-size:var(--fs-10)}.badge.pill{border-radius:999px}.badge.mono{font-family:IBM Plex Mono,monospace}.badge.trunc{display:inline-block;overflow:hidden;text-overflow:ellipsis;max-width:150px}.badge-neutral{background:var(--surface-3);color:var(--text-2)}.badge-outline{border-color:var(--border-strong);color:var(--text-2)}.badge-ghost{border-color:var(--border-strong);border-style:dashed;color:var(--text-3);font-weight:500}.badge-accent{background:var(--accent-soft);color:var(--accent-text)}.badge-auto{background:var(--auto-soft);color:var(--auto)}.badge-warn{background:var(--warn-soft);color:var(--warn)}.badge-crit{background:var(--crit-soft);color:var(--crit)}.badge-ok{background:var(--ok-soft);color:var(--ok)}.badge-solid-crit{background:var(--danger);color:#fff}.badge-custom{color:var(--bc);border-color:color-mix(in srgb,var(--bc) 45%,transparent);background:color-mix(in srgb,var(--bc) 12%,transparent)}button.badge{cursor:pointer}button.badge:hover:not(:disabled){border-color:var(--text-3)}button.badge:disabled{cursor:default;opacity:.6}.badge.drill{cursor:pointer}.badge.drill:hover{border-color:var(--text-3)}.row[data-selected=true] .badge-neutral{background:var(--surface)}.seg.sm .seg-opt{font-size:var(--fs-10);padding:2px 8px;text-transform:uppercase;letter-spacing:.04em}.seg-opt.on.auto{background:var(--auto-soft);color:var(--auto)}.seg-opt:disabled{opacity:.5;cursor:default}.av.tinted{background:hsl(var(--hue) 48% 88%);color:hsl(var(--hue) 55% 30%)}.av.lg{width:26px;height:26px;font-size:var(--fs-10)}.swatch.tinted{background:hsl(var(--hue) 55% 48%)}@media(prefers-color-scheme:dark){:root:not([data-theme=light]) .av.tinted{background:hsl(var(--hue) 32% 26%);color:hsl(var(--hue) 70% 80%)}:root:not([data-theme=light]) .swatch.tinted{background:hsl(var(--hue) 60% 62%)}}:root[data-theme=dark] .av.tinted{background:hsl(var(--hue) 32% 26%);color:hsl(var(--hue) 70% 80%)}:root[data-theme=dark] .swatch.tinted{background:hsl(var(--hue) 60% 62%)}.icon-btn{display:inline-grid;place-items:center;width:28px;height:28px;padding:0;border-radius:6px;color:var(--text-2);border:1px solid transparent;background:transparent}.icon-btn:hover{background:var(--surface-2);color:var(--text)}.icon-btn[aria-pressed=true]{color:var(--accent-text);background:var(--accent-soft)}.btn.with-icon{display:inline-flex;align-items:center;gap:4px}.toasts{position:fixed;right:16px;bottom:16px;z-index:120;display:flex;flex-direction:column;gap:8px;max-width:min(420px,calc(100vw - 32px));pointer-events:none}.toast{pointer-events:auto;display:flex;align-items:flex-start;gap:8px;padding:12px;border-radius:8px;border:1px solid var(--border-strong);background:var(--surface);color:var(--text);box-shadow:var(--shadow);font-size:var(--fs-12);animation:toast-in .14s ease-out}.toast.ok{border-color:var(--ok)}.toast.ok .toast-ic{color:var(--ok)}.toast.crit{border-color:var(--danger)}.toast.crit .toast-ic{color:var(--danger)}.toast-ic{margin-top:1px;flex:0 0 auto}.toast-msg{flex:1 1 auto;line-height:1.45}.toast-x{color:var(--text-3);padding:2px;border-radius:4px;flex:0 0 auto}.toast-x:hover{color:var(--text);background:var(--surface-2)}@keyframes toast-in{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}@media(prefers-reduced-motion:reduce){.toast{animation:none}}.signin{min-height:100%;display:grid;place-items:center;padding:24px;background:var(--bg)}.signin-card{width:100%;max-width:380px;background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:28px;box-shadow:var(--shadow);display:flex;flex-direction:column;gap:12px}.signin-card .brand{font-size:var(--fs-14)}.signin-card h1{margin:4px 0 0;font-size:var(--fs-20);font-weight:600}.signin-card p,.signin-card .error{margin:0}.signin-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;font-size:var(--fs-13);padding:8px 16px;text-decoration:none}.signin-note{font-size:var(--fs-11)}.help-box{max-width:560px}.help-head{display:flex;align-items:center;justify-content:space-between}.help-cols{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:16px}.help-cols h4{margin:0 0 6px;font-size:var(--fs-10);text-transform:uppercase;letter-spacing:.07em;color:var(--text-3)}.help-cols dl{margin:0;display:flex;flex-direction:column;gap:6px}.help-cols dl>div{display:flex;align-items:baseline;gap:12px;font-size:var(--fs-12)}.help-cols dt{flex:0 0 auto}.help-cols dd{margin:0;color:var(--text-2)}.help-cols kbd{font-family:IBM Plex Mono,monospace;font-size:var(--fs-11);border:1px solid var(--border-strong);border-bottom-width:2px;border-radius:4px;padding:1px 6px;background:var(--surface-2);white-space:nowrap}.help-prefs{display:flex;gap:20px;flex-wrap:wrap;padding-top:12px;border-top:1px solid var(--border)}.help-prefs label{display:flex;align-items:center;gap:8px;font-size:var(--fs-12);color:var(--text-2)}.row .stripe{background:transparent}.row[data-priority=vip] .stripe{background:var(--crit)}.row[data-priority=high] .stripe{background:var(--warn)}.row[data-priority=low] .stripe{background:var(--border-strong)}:root[data-density=compact] .list{gap:2px}:root[data-density=compact] .rmain{padding:4px 0}:root[data-density=compact] .rmeta{padding-top:4px;padding-bottom:4px}:root[data-density=compact] .rsub{margin-top:1px}:root[data-density=compact] .rsnip{display:none}.avatar-btn{display:inline-grid;place-items:center;border-radius:50%;padding:0}.avatar-btn:hover .av{filter:brightness(.95)}.spin{animation:spin .9s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}@media(prefers-reduced-motion:reduce){.spin{animation:none}}.ttool svg{display:block}.search .icon{display:grid;place-items:center}.row:focus-within{border-color:var(--accent)}.skeletons{display:flex;flex-direction:column;gap:4px;padding:8px 0}.tz-select{max-width:260px}.sla-hours-mode{display:flex;align-items:center;gap:12px;flex-wrap:wrap;font-size:var(--fs-12)}.rail-label{display:flex;align-items:center;gap:4px;padding:0 4px 4px 2px}.rail-toggle{display:inline-flex;align-items:center;gap:4px;flex:1 1 auto;min-width:0;text-align:left;color:inherit;font:inherit;text-transform:inherit;letter-spacing:inherit;padding:2px 4px;border-radius:4px}.rail-toggle:hover{color:var(--text);background:var(--surface-2)}.rail-toggle svg{flex:0 0 auto}.rail-group.collapsed{gap:0}.rail-add{flex:0 0 auto}.dactions{align-items:center}.cond-label{font-size:var(--fs-11);color:var(--text-3);margin-right:4px}.avs{display:inline-flex;align-items:center}.avs .av+.av{margin-left:-6px;box-shadow:0 0 0 2px var(--surface)}.avs .av.more{background:var(--surface-2);color:var(--text-2)}.people-pick,.rchips{display:inline-flex;flex-wrap:wrap;align-items:center;gap:4px}.rchip{display:inline-flex;align-items:center;gap:4px;max-width:100%;padding:1px 4px 1px 8px;border-radius:999px;background:var(--surface-2);border:1px solid var(--border);font-size:var(--fs-11);line-height:18px;color:var(--text)}.rchip.fixed{padding-right:8px}.rchip .nm{font-weight:500}.rchip .nm+.em{color:var(--text-3)}.rchip .em{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.reply-to.rchips .rk{margin-right:0}.reply-to.rchips .rchip+.rk{margin-left:6px}.comp-ccrow{display:flex;align-items:flex-start;gap:8px;padding:6px 12px;border-bottom:1px solid var(--border);background:var(--surface)}.comp-ccrow .rk{flex:0 0 auto;color:var(--text-3);text-transform:uppercase;letter-spacing:.05em;font-size:var(--fs-10);line-height:24px}.recip-input{position:relative;flex:1 1 auto;min-width:0;display:flex;flex-wrap:wrap;align-items:center;gap:4px;cursor:text}.recip-input input{flex:1 1 160px;min-width:120px;border:none;background:transparent;color:var(--text);font-size:var(--fs-12);line-height:18px;padding:3px 2px}.recip-input input:focus{outline:none}.recip-input input[aria-invalid=true]{color:var(--crit)}.recip-hint{font-size:var(--fs-10);color:var(--crit)}.ta-menu{position:absolute;top:calc(100% + 4px);left:0;z-index:20;min-width:280px;max-width:440px;max-height:264px;overflow-y:auto;background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--radius);box-shadow:var(--shadow);padding:4px}.ta-opt{display:flex;align-items:center;gap:8px;width:100%;text-align:left;padding:6px 8px;border-radius:4px;font-size:var(--fs-12);color:var(--text)}.ta-opt[aria-selected=true]{background:var(--surface-2)}.ta-opt .nm{font-weight:500;white-space:nowrap}.ta-opt .em{color:var(--text-3);font-size:var(--fs-11);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ta-opt .rl{margin-left:auto;font-size:var(--fs-10);color:var(--text-3);text-transform:uppercase;letter-spacing:.05em}.msg.note{border-color:color-mix(in srgb,var(--warn) 40%,var(--border))}.msg.note .msgh{background:var(--warn-soft);border-bottom-color:color-mix(in srgb,var(--warn) 40%,var(--border))}.msg.note .msgh .chip-x{margin-left:4px;flex:0 0 auto}.note-body{padding:10px 12px;font-size:var(--fs-13);line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere}.mention{color:var(--accent);font-weight:600;background:var(--accent-soft);border-radius:3px;padding:0 3px}.note-bar{padding:6px 16px;border-bottom:1px solid var(--border)}.note-bar .btn{display:inline-flex;align-items:center;gap:6px}.note-compose{margin:8px 16px;border:1px solid color-mix(in srgb,var(--warn) 40%,var(--border));border-radius:var(--radius);background:var(--warn-soft)}.note-ta{position:relative}.note-compose textarea{display:block;width:100%;min-height:76px;border:none;background:transparent;padding:10px 12px;font:inherit;font-size:var(--fs-13);line-height:1.5;color:var(--text);resize:vertical}.note-compose textarea:focus{outline:none}.mention-menu{left:12px;top:calc(100% - 6px)}.note-foot{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:6px 8px;border-top:1px solid color-mix(in srgb,var(--warn) 40%,var(--border))}.note-hint{font-size:var(--fs-11);color:var(--text-3)}.note-foot .spacer{flex:1 1 auto}.bell{position:relative;display:inline-flex}.bell .icon-btn{position:relative}.bell-count{position:absolute;top:-4px;right:-4px;min-width:16px;height:16px;padding:0 4px;border-radius:999px;background:var(--crit);color:#fff;font-size:var(--fs-10);font-weight:600;line-height:16px;text-align:center}.notif-panel{position:absolute;top:calc(100% + 6px);right:0;z-index:30;width:400px;max-width:calc(100vw - 32px);background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden}.notif-head{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:10px 12px;border-bottom:1px solid var(--border)}.notif-head h3{margin:0;font-size:var(--fs-12);font-weight:600}.notif-empty{padding:20px 14px;font-size:var(--fs-12);line-height:1.5;color:var(--text-3)}.notif-list{max-height:420px;overflow-y:auto}.notif{position:relative;display:flex;align-items:flex-start;gap:10px;width:100%;text-align:left;padding:10px 12px 10px 14px;border-bottom:1px solid var(--border);color:var(--text)}.notif:last-child{border-bottom:none}.notif:hover{background:var(--surface-2)}.notif.unread:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--accent)}.notif:not(.unread){color:var(--text-2)}.notif-main{display:flex;flex-direction:column;gap:3px;min-width:0;flex:1 1 auto}.notif-what{display:flex;align-items:center;gap:6px;font-size:var(--fs-12);font-weight:500}.notif:not(.unread) .notif-what{font-weight:400}.notif-kind{display:inline-grid;place-items:center;color:var(--text-3)}.notif-ticket{display:flex;align-items:center;gap:6px;min-width:0;font-size:var(--fs-11);color:var(--text-2)}.notif-ticket .trunc{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.notif-preview{font-size:var(--fs-11);color:var(--text-3);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.notif-when{flex:0 0 auto;font-size:var(--fs-10);color:var(--text-3)}.reply-hint{color:var(--text-3)}.link-btn{margin-left:auto;padding:2px 6px;border-radius:4px;font-size:var(--fs-11);color:var(--text-2)}.link-btn:hover{color:var(--text);background:var(--surface-2)}.admin-row.check{display:flex;align-items:center;gap:8px;cursor:pointer}.rdot{flex:0 0 auto;width:7px;height:7px;border-radius:50%;background:var(--accent)}.row[data-unread=true] .rsubj{font-weight:650;color:var(--text)}.row[data-unread=true] .rsnip{color:var(--text-2)}.row[data-unread=true] .tid{color:var(--text);font-weight:600}.sys-cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:10px;margin-bottom:10px}.sys-card{border:1px solid var(--border);border-radius:var(--radius);background:var(--surface);padding:12px 14px;min-width:0}.sys-k{font-size:var(--fs-10);text-transform:uppercase;letter-spacing:.07em;color:var(--text-3);font-weight:600;margin-bottom:4px}.sys-v{font-size:var(--fs-14);font-weight:600;display:flex;align-items:center;gap:8px;flex-wrap:wrap;overflow-wrap:anywhere}.sys-sub{margin-top:4px;font-size:var(--fs-11);color:var(--text-2);display:flex;align-items:center;gap:6px;flex-wrap:wrap;overflow-wrap:anywhere}.chan-table td input:not([type=checkbox]){width:100%;min-width:120px;background:var(--surface);border:1px solid transparent;border-radius:4px;padding:3px 6px;color:var(--text);font:inherit}.chan-table td input:not([type=checkbox]):hover,.chan-table td input:not([type=checkbox]):focus{border-color:var(--border-strong);outline:none}.chan-table td.num,.chan-table th.num{text-align:right}.admin-row label.check{display:inline-flex;align-items:center;gap:6px;font-size:var(--fs-12);color:var(--text-2);cursor:pointer}.row-actions{display:inline-flex;align-items:center;gap:8px}.guide p{max-width:78ch;margin:6px 0 10px}.guide-pre{position:relative;margin:6px 0 8px}.guide pre{margin:0;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius);padding:10px 12px;overflow-x:auto;font-size:var(--fs-12);line-height:1.5}.guide pre code{font-family:IBM Plex Mono,ui-monospace,Consolas,monospace;white-space:pre}.guide-json{margin-bottom:10px!important}.guide-copy{position:absolute;top:6px;right:6px}.guide-ep{font-weight:600;background:var(--accent-soft);color:var(--accent-text, var(--accent));padding:2px 8px;border-radius:999px;font-size:var(--fs-12)}.guide-table td:first-child{white-space:nowrap;font-weight:600}.guide-list{padding-left:20px;max-width:78ch}.guide-list li{margin-bottom:6px}.ev .by{color:var(--text-3)}.ev .k{min-width:72px}